Response Code | Description |
000 | Approve |
001 | Schema Validation Error |
002 | Approve for partial amount |
003 | Approve VIP |
100 | Do not honor |
101 | Expired card |
102 | Suspected fraud |
103 | Unable to process TeleCheck recurring transaction with this payment type (not associated with insufficient or uncollected funds) |
104 | Restricted card |
105 | Call acquirer's security department |
106 | Allowable PIN tries exceeded |
107 | Call for authorization |
108 | Refer to issuer's special conditions |
109 | Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card |
110 | Invalid amount |
111 | Invalid Host Totals Date |
112 | DES Encryption not allowed from the device / terminal |
113 | Host Totals are Incomplete |
114 | Invalid account type |
116 | Not sufficient funds |
117 | Incorrect PIN or PIN length error |
118 | No card record |
119 | Transaction not permitted to cardholder |
120 | Transaction not permitted to terminal |
121 | Exceeds withdrawal amount limit |
122 | Security violation |
123 | Exceeds withdrawal frequency limit |
124 | Violation of law |
129 | Suspected counterfeit card |
130 | Invalid terminal |
131 | Invalid account number |
132 | Unmatched card expiry date |
133 | The TPP ID was not found |
134 | Not sufficient funds |
150 | Invalid merchant set up |
151 | Activation failed |
152 | Exceeds limit |
153 | Already redeemed |
154 | Over monthly limit |
155 | Recharge amount exceeded |
156 | Max number of recharges exceeded |
157 | Invalid entry |
208 | Lost Card / Lost Check |
209 | Stolen card |
211 | Invalid SKU number. |
212 | Missing conditional data. |
213 | Invalid account number for card type. |
214 | Invalid payment type/card type for merchant ID. |
215 | Invalid transaction for Merchant ID. |
216 | Invalid TransArmor request. Not supported for given Payment Type, or Merchant is not enabled for Transarmor |
217 | Missing or invalid secure payment data. |
218 | Merchant ID not enabled for Secure Code. |
219 | Invalid Merchant Category Code |
220 | Customer service phone number missing. |
221 | Merchant not enabled for soft descriptors, account updater or optimization processing. |
222 | Partial auth not allowed. |
223 | Customer under 18 years old. |
224 | Account blocked – possible compromise. |
225 | Bill-to address does not match ship-to. |
226 | Invalid preapproval number. |
227 | Invalid email address. |
228 | Need more ID – request full SSN. |
229 | Previously declined/closed account. |
230 | One time stop payment requested by cardholder. |
231 | Stop payment requested for all payments. |
232 | Stop all payments – account closed. |
233 | Auth response date not valid. |
234 | Issuance under minimum amount. |
235 | Outstanding auth – funds on hold. |
236 | Activation amount incorrect. |
237 | Deny – new card issued. |
238 | BIN blocked. |
242 | Customer opt-out. |
243 | Institution does not accept ACH payments. |
244 | Original transaction not approved. |
245 | Invalid MICR data. |
246 | Declined due to high risk. |
247 | Declined due to stand-in rules. |
248 | Conditional Approval – Hold shipping for 24 hours |
250 | Re-authorization request is declined. Original Auth could not be found. |
251 | Re-authorization request is declined. The customer account number, merchant id, or amount did not match the original authorization. |
252 | Re-authorization request is declined. The amount significantly exceeds the original request amount. |
253 | Re-authorization request is declined. The timeframes for re-authorization have been exceeded. |
254 | Counter Offer to Supply Personal Guaranty. |
300 | Invalid EAN or SCV. |
301 | Lock has expired on prepaid card. |
302 | Account closed. The account was closed, probably because the account balance was $0.00 |
303 | Unknown account. The account could not be located or the account does not exist in the account table |
304 | Inactive account. The account has not been activated by an approved location |
308 | Already active. The card is already active and does not need to be reactivated |
311 | Not lost or stolen |
315 | Bad mag stripe. The mag stripe could not be parsed for account information |
316 | Incorrect location. There was a problem with the merchant location |
317 | Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount |
318 | Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction |
319 | Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
320 | Invalid password |
321 | Invalid new password. The new password does not meet the minimum security criteria |
322 | Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
323 | Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance |
326 | Incorrect transaction version or format number for POS transactions |
327 | Request not permitted by this account |
328 | Request not permitted by this merchant location |
329 | Bad_repay_date |
330 | Bad checksum. The checksum provided is incorrect |
331 | Balance not available (denial). Due to an internal Fiserv Prepaid Closed Loop issue, information from this account could not be retrieved |
332 | Account locked |
333 | No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a redemption, the corresponding locking transaction could not be identified |
334 | Already reversed |
336 | Bad Authorization ID. The Authorization ID test failed |
337 | Too many transactions requested |
338 | No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number |
339 | Transaction history not available |
340 | New password required |
341 | Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed |
342 | Void of activation after account activity |
343 | No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity |
344 | Internet access disabled |
345 | Invalid Date or Time |
350 | Additional customer authentication required or, Customer Authentication Required (Decline – Discover only) |
351 | Customer PIN authentication required |
355 | Invalid currency. The provided currency is invalid. |
356 | Currency Not Supported |
357 | Currency conversion error |
359 | The terminal transaction number did not match (on a void or reversal). |
367 | Target embossed card entered and Transaction count entered do not match |
368 | No account link |
369 | Invalid time zone |
370 | Account on hold or subscriber not active |
372 | Promo location restricted |
373 | Invalid Card Account |
374 | Product code(s) restricted |
375 | Bad Post Date. The Post Date is not a valid date. |
376 | Account status is void lock |
377 | Already active and reloadable |
378 | Account is Purged. The Account record was purged from the database. |
380 | Bulk activation error |
381 | Bulk activation un-attempted error |
382 | Bulk activation package amount error |
383 | Store location zero not allowed |
384 | Account row locked |
385 | Accepted but not yet processed |
402 | TransArmor Service Unavailable |
403 | TransArmor Invalid Token or Account Number |
404 | TransArmor Key Error |
414 | Void/Full Reversal request unable to process due to network cut-off window elapsed. A Refund transaction is necessary to reconcile the cardholder’s account. Applicable to Debit networks only. |
430 | Prepaid Card Amount Over EU AMLD (Anti-Money Laundering Directive) Limit |
500 | Decline |
501 | Date of Birth Error for Check Processing |
502 | Invalid State Code |
503 | New Account Information |
504 | Do not try again |
505 | Please retry |
506 | Invalid Checking Account Number |
507 | New Account Information available |
508 | Try again later – Declined: Association‘s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
509 | Do not try again – Applies to recurring authorizations only. The card has expired |
510 | New Account Information – Applies to recurring authorizations only. The card has expired. |
511 | Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again. |
512 | Service not allowed or invalid surcharge amount |
513 | Decline. Transaction not permitted to acquirer or terminal. |
514 | Do not try again – Applies to recurring authorizations only. There was security violation. |
515 | Declined. No term record on Fiserv system |
516 | Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
517 | CVV2 Declined |
518 | Invalid account/date or sales date in future |
519 | Invalid Effective Date |
520 | Reversal Rejected. Do not try again. |
521 | Enter lesser amount |
522 | Cash Back greater than total Transaction amount |
523 | Crypto box is offline |
524 | Debit Switch unavailable Timeout Retry – Communications link to debit/EBT network gateway is down or responded with a “System Malfunction (96)” message |
525 | Debit/EBT network gateway cannot get through to the ISSUER. |
526 | Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
527 | Network Response indicates that Merchant ID / SE is invalid |
528 | Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
529 | Resubmission of transaction violates debit/EBT network frequency |
530 | The authorizing network has a problem decrypting the cryptogram in the request |
531 | Retry with 3DS data |
532 | The DUKPT Base Derivation key is missing or incorrect in the PIN pad, PIN key synchronization error, or Master session PIN key is missing. |
533 | Invalid encryption key offset sent by merchant |
534 | Invalid master session key id sent by merchant |
539 | No Checking Account |
540 | Edit Honor |
541 | No Savings Account |
542 | DUKPT: An error while processing the PIN block that is not related to the point- of-sale equipment. Contact the Help Desk for assistance. |
550 | Invalid Vehicle |
551 | Invalid Driver |
552 | Invalid Product |
553 | Exceeds transaction total limit per product class. |
554 | Over daily limit |
555 | Invalid Date/Time |
556 | Exceeds quantity |
557 | Invalid prompt entry |
558 | Invalid Track 2 data |
559 | Voyager ID problem |
560 | Invalid Odometer |
561 | Invalid Restriction Code |
562 | Pay at pump not allowed |
563 | Over fuel limit |
564 | Over cash limit |
565 | Fuel price error |
566 | Y or N required |
567 | Over repair limit |
568 | Over additive limit |
569 | Invalid user |
570 | Before 1400 and can't cut. Wait until 2:00 pm Eastern. |
571 | Cut time too close to 1400 |
572 | Checker/Manager not found |
573 | Security insufficient |
574 | No transaction security record |
575 | Insufficient data |
576 | Merchant has mail pending |
577 | No messages pending |
578 | The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 24-hour period for given merchant. |
579 | The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 7-day period for given merchant. |
580 | The Visa OCT / MasterCard MoneySend activity has exceeded preset transaction count or amount limit within a rolling 30-day period for given merchant. |
581 | The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 24- hour period for this account number. |
582 | The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 7- day period for this account number. |
583 | The Visa OCT / MasterCard MoneySend Funding activity has exceeded preset transaction count or amount limit within a rolling 30- day period for this account number. |
584 | The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 24- hour period for this account number. |
585 | The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 7- day period for this account number. |
586 | The Visa OCT / MasterCard MoneySend Payment activity has exceeded preset transaction count or amount limit within a rolling 30- day period for this account number. |
587 | The single transaction amount limit was exceeded for a Visa OCT/ MasterCard MoneySend transaction for given merchant. |
588 | All Visa OCT / MasterCard MoneySend transactions are blocked for a rolling 24 hour period, or 7 day period (current and prior 6 days), or 30 day period (current and prior 29 days) for given merchant |
601 | Invalid Batch Number/ Invalid Batch ID or Invalid OpenBatch |
602 | No Open Batch |
603 | Close Unavailable |
604 | Close Not Valid |
701 | Approved EMV Key Load |
702 | EMV Key Download Error |
703 | Approved EMV Key Load, more key load data pending |
704 | Pick Up Card |
708 | Honor With Authentication |
721 | Invalid ZIP Code |
722 | Invalid value in the field / Host Totals Declined |
723 | Driver's License or ID is Required |
724 | Referred – Not Active |
726 | Unable to Locate Record On File |
727 | Refer – Call Authorization |
728 | Referred – Skip Trace Info |
729 | Hard Negative Info On File |
731 | Rejected Lost/Stolen Checks |
740 | Totals Unavailable |
767 | Hard Capture; Pick Up |
771 | Amount Too Large |
772 | Duplicate Return |
773 | Unsuccessful |
774 | Duplicate Reversal |
775 | Subsystem Unavailable |
776 | Duplicate Completion |
782 | Count Exceeds Limit |
785 | No reason to decline– applicable to $0.00 verification requests and may be returned on Online Refund responses. Should be treated as an approval. |
790 | Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
791 | Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
792 | See attendant. |
800 | Deferred authorization not cancelled 801 Over merchandise limit |
802 | Imprint card |
803 | Not on file |
804 | Fuel only |
805 | Velocity exceeded |
806 | Authorization ID needed |
807 | Over non-fuel limit |
808 | Invalid location |
809 | Over card velocity count |
810 | Over card velocity amount |
811 | Over issuer velocity count |
812 | Over issuer velocity amount |
813 | Over merchant daily velocity count |
814 | Over merchant daily velocity amount |
815 | Over merchant daily velocity both |
816 | Over merchant product velocity amount |
817 | Over merchant product velocity count |
818 | Over merchant product velocity both |
819 | Over chain daily velocity count |
820 | Over chain daily velocity amount |
821 | Over chain daily velocity both |
822 | Over chain product velocity count |
823 | Over chain product velocity both |
824 | Over chain product velocity amount |
825 | No chain ID for chain merchant |
826 | Signature required |
827 | Velocity exception error – pay inside |
828 | Exceeds merchant count for period – pay inside |
829 | Exceeds merchant amount for period – pay inside |
830 | Exceeds merchant count and amount for period – pay inside |
831 | Exceeds zip code count for period – pay inside |
832 | Exceeds zip code amount for period – pay inside |
833 | Exceeds zip code count and amount for period – pay inside |
834 | Exceeds state count for period – pay inside |
835 | Exceeds state amount for period – pay inside |
836 | Exceeds state count and amount for period – pay inside |
837 | Exceeds global count for period – pay inside |
838 | Exceeds global amount for period – pay inside |
839 | Exceeds global count and amount for period – pay inside |
840 | Unknown velocity error – pay inside |
902 | Invalid transaction. This merchant, card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or Fiserv is unable to route a refund request to the network, or there is an issue with the xml message. If a 902 is returned when submitting a completion for the second time, the first completion submitted has been successfully applied, even if the device did not receive a response in the first completion. |
903 | Invalid Reversal Transaction – transaction already settled |
904 | Format error. |
905 | Unsupported message. Transaction was rejected. Call your helpdesk or operations support. |
906 | System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
907 | Card issuer or switch inoperative or processor not available |
908 | Transaction destination not found for routing. |
909 | System malfunction or timeout |
911 | Card issuer timed out. |
913 | Duplicate transaction. |
914 | Void/Full Reversal request unable to process due to settlement already occurred. A Refund transaction may be necessary to reconcile the cardholder's account. |
915 | Timeout Reversal not supported. Resend the original transaction with the same Reference Number that timed out. Do not retry the timeout reversal |
916 | Void/Full Reversal request unable to process since the Original Authorization was not found. |
920 | Security H/W or S/W error – try again |
921 | Security H/W or S/W error – no action |
923 | Request in progress |
924 | Limit check failed |
940 | Error. |
941 | Invalid issuer. |
942 | Customer cancellation |
944 | Invalid response |
950 | Violation of business arrangement |
954 | CCV failed. |
958 | CCV2 failed |
959 | CAV failed |
963 | Acquirer channel unavailable |